Navigating Success: 5 Transferable Skills for a Thriving Career in Insurance

In today's dynamic job market, adaptability and transferable skills have become essential for professionals seeking success in various industries. The insurance sector is no exception, requiring individuals with a diverse skill set to navigate the complexities of risk management and client relations. Whether you're a seasoned professional looking to switch industries or a recent graduate exploring career paths, here are five transferable skills that can pave the way for a rewarding career in insurance.

  1. Communication Skills: The Bedrock of Client Relations

Effective communication is the cornerstone of success in the insurance industry. As an insurance professional, you'll often find yourself translating complex policy details into understandable terms for clients. Additionally, building rapport and maintaining clear lines of communication with clients, colleagues, and other stakeholders is crucial. Whether it's explaining coverage options or addressing claims concerns, honing your communication skills will set you apart in the world of insurance.

  1. Analytical Abilities: Decoding Risk in a Data-Driven World

Insurance revolves around the assessment and management of risk. Professionals in this field must possess strong analytical abilities to evaluate data, identify patterns, and make informed decisions. Transferable analytical skills, such as critical thinking and problem-solving, gained in previous roles can be invaluable when assessing the potential risks associated with different insurance policies. The ability to analyse complex information allows insurance professionals to make sound judgments and offer tailored solutions to clients.

  1. Customer Service Excellence: Fostering Client Trust

Customer service is a universal skill that transcends industries. In insurance, providing exceptional customer service is paramount to building trust and retaining clients. Transferable customer service skills, including empathy, patience, and conflict resolution, are highly sought after. Clients often turn to insurance professionals during challenging times, such as filing a claim after an unfortunate event. The ability to navigate these situations with empathy and professionalism is key to fostering long-term client relationships.

  1. Adaptability: Thriving in a Dynamic Industry

The insurance landscape is continually evolving, shaped by factors such as technological advancements, regulatory changes, and shifting market trends. Professionals who can adapt to these changes are better positioned for success. Transferable skills related to adaptability, such as a willingness to learn, openness to change, and resilience, are crucial in the fast-paced world of insurance. Whether it's embracing new technologies or staying informed about industry developments, adaptability is a skill that can propel your career forward.

  1. Negotiation and Relationship-Building: Creating Win-Win Scenarios

Insurance professionals frequently engage in negotiations with clients, underwriters, and other stakeholders. The ability to negotiate effectively, find common ground, and build mutually beneficial relationships is a transferable skill that can elevate your career in insurance. Drawing on experiences from previous roles, such as contract negotiations or collaboration with diverse teams, can provide a strong foundation for success in insurance-related negotiations.

A career in insurance offers a wealth of opportunities for individuals with transferable skills. Whether you're transitioning from another industry or starting your professional journey, emphasising communication, analytical prowess, customer service excellence, adaptability, and negotiation skills will undoubtedly set you on the path to a thriving and fulfilling career in insurance. As the industry continues to evolve, these skills will remain invaluable assets, contributing to your success and making a positive impact on the clients you serve.

Read more career advice and industry insights, over on the BT6 blog. Follow us over on LinkedIn.


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Standing Out: How Small and Medium Businesses Attract Top Talent

In a world dominated by corporate giants, small and medium-sized businesses (SMEs) may feel like they're at a disadvantage when it comes to attracting top talent. However, the truth is that SMEs have unique advantages that can make them incredibly appealing to prospective employees. On the BT6 blog today, we'll explore how small and medium businesses attract top talent by making themselves stand out compared to big corporations when it comes to recruiting and retaining top-notch candidates.

Personalised Approach

One of the biggest advantages of SMEs is their ability to offer a more personalised and human-centric approach to recruitment. Unlike large corporations, which often rely on automated systems and standardised processes, SMEs can take the time to get to know their candidates on a deeper level. This personal touch can make candidates feel valued and appreciated, ultimately leading to higher job satisfaction and retention rates.


  • Conduct in-depth interviews to understand candidates' career aspirations and personal goals.
  • Tailor your job offers to match individual candidate strengths and interests.
  • Showcase your company culture and the close-knit working environment during the interview process.

Unique Company Culture

SMEs often have a distinct company culture that sets them apart from larger competitors. They can foster a sense of family and community among employees, which can be a significant draw for job seekers. Highlighting your unique culture during the recruitment process can be how small and medium businesses attract top talent who value a close-knit work environment over the anonymity of a large corporation.


  • Share employee testimonials and success stories that emphasise your company's culture.
  • Highlight opportunities for employees to have a meaningful impact on the business.
  • Create team-building activities and events that reinforce your company's culture.

Opportunities for Growth

Many candidates are looking for opportunities for growth and career advancement. SMEs can offer this in a way that is often harder to achieve in large corporations. Smaller teams mean that employees can take on more responsibilities and gain experience in various aspects of the business. Emphasise these growth opportunities to attract candidates who are eager to learn and progress in their careers.


  • Develop clear career paths and advancement plans for employees.
  • Provide ongoing training and development opportunities.
  • Encourage employees to take on new challenges and expand their skill sets.

Work-Life Balance

Maintaining a healthy work-life balance is a top priority for many job seekers. SMEs can often provide more flexibility and better work-life balance compared to larger corporations. Emphasise your company's commitment to work-life balance, flexible scheduling, and remote work options during the recruitment process.


  • Offer flexible working hours or remote work options when feasible.
  • Promote a culture of work-life balance by setting clear boundaries for employees.
  • Encourage employees to take time off and recharge.

While competing with big corporations for top talent may seem like a daunting task, small and medium-sized businesses have unique strengths that can make them highly attractive to prospective employees. By focusing on personalisation, showcasing your company culture, offering growth opportunities, and prioritising work-life balance, your SME can stand out and successfully recruit and retain top-notch candidates.

Remember, it's not always about size; it's about the quality of the experience you provide to your employees!

You can read of our industry tips and advice, over on the BT6 blog


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Mastering the Art of CV Updates: Your Ultimate Guide

Your CV is a dynamic document that evolves with your professional journey. Whether you're a recent graduate, a seasoned professional, or somewhere in between, keeping your CV up to date is crucial for showcasing your skills, experiences, and accomplishments to potential employers. In this guide on the BT6 blog, we'll delve into the essential strategies for effective CV updates and help you ensure that it stands out and accurately represents your qualifications.

Regular Review

Set a reminder to review and update your CV at least once a year, even if you're not actively job hunting. This practice helps you avoid forgetting crucial details and makes it easier to recall accomplishments.

Tailor for the Role

Customise your CV for each job application. Highlight the skills, experiences, and achievements that align with the specific job requirements. This tailored approach demonstrates that you're a perfect fit for the role.

Clear Contact Information

Double-check that your contact information, including your phone number, email address, and LinkedIn profile, is accurate and up to date. Employers should be able to reach you easily.

Professional Summary

Craft a concise and impactful professional summary at the beginning of your CV. This section should succinctly describe your skills, expertise, and career goals. Tailor it to match the job you're applying for.

Skills Update

Review your skills section and ensure it encompasses both hard and soft skills relevant to your field. Remove outdated skills and add new ones you've acquired.

Quantify Achievements

Whenever possible, quantify your accomplishments. Numbers and data provide tangible evidence of your impact. For instance, mention the percentage increase in sales you achieved or the number of projects you successfully managed.

Reverse Chronological Order

List your work experience and education in reverse chronological order. Start with your most recent job and education, as these are often the most relevant to CV updates.

Job Descriptions

Update your job descriptions with a focus on achievements. Use action verbs to start each bullet point and emphasise how your contributions benefited your previous employers. Showcase results-driven outcomes.

Education and Certifications

If you've earned new degrees, certifications, or completed relevant courses, make sure to add them. This showcases your commitment to professional development.

Projects and Achievements

When it comes to CV updates, dedicate a section to highlight projects, awards, and honors. This offers additional insights into your capabilities and dedication to your field.

Keep It Concise

While detailing your achievements is essential, be mindful of the CV's length. Aim for a two-page CV, but if you have extensive experience, don't hesitate to extend it to three pages.

Language and Formatting

Use clear and concise language. Avoid jargon and buzzwords that might confuse readers. Opt for a clean, professional font and consistent formatting throughout the CV.


Typos and grammatical errors can undermine your professionalism. Proofread your CV meticulously, and consider asking a friend or colleague to review it as well.

Online Presence

Update your LinkedIn profile to match your CV. A consistent online presence helps employers verify your qualifications and gain a deeper understanding of your professional journey.


It's not necessary to include references on your CV. Instead, mention that references are available upon request.

An effective CV is your passport to new career opportunities. Regularly updating it with your latest accomplishments, skills, and experiences ensures that you're always ready to seize the next big opportunity. By tailoring your CV to each role, quantifying your achievements, and maintaining a professional online presence, you'll present yourself as a top candidate in a competitive job market.

So, roll up your sleeves and start crafting a CV that tells your unique professional story!

Found these CV Updates tips useful? Read more of our career advice, over on the BT6 blog

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